Question 1

What does BuzzSoftware specialize in?

Accepted Answer

BuzzSoftware is a custom software development company that builds tailored web applications, mobile apps, cloud infrastructure, and data platforms for startups and enterprises. We specialize in solving complex business problems with scalable, maintainable software that you fully own.

Question 2

What industries do you serve?

Accepted Answer

We work across a wide range of industries including financial services, healthcare, SaaS, logistics, e-commerce, and professional services. Our engineering teams have deep domain expertise in regulated industries like fintech and healthcare, where compliance requirements like HIPAA, SOC 2, and PCI-DSS are critical.

Question 3

How large is your engineering team?

Accepted Answer

Our team includes senior full-stack engineers, cloud architects, security specialists, and project managers. We scale project teams based on scope and timeline, typically staffing between two and eight engineers per engagement. Every team member has a minimum of five years of professional software development experience.

Question 4

Do you work with startups or only enterprise clients?

Accepted Answer

We work with both. Startups typically engage us for MVP development, system architecture consulting, or scaling their existing platform. Enterprise clients work with us on legacy modernization, custom internal tools, and complex integrations. We tailor our engagement model to match the needs and budget of each organization.

Question 5

Where is BuzzSoftware located?

Accepted Answer

BuzzSoftware is headquartered in San Francisco with team members in New York and Austin. We work with clients across the United States and support remote collaboration through shared project boards, daily standups, and regular video check-ins.

Question 6

Do you sign NDAs before discussing project details?

Accepted Answer

Absolutely. We are happy to sign a mutual non-disclosure agreement before any initial consultation. Protecting your intellectual property and business information is something we take seriously, and we have standard NDA templates ready to expedite the process.

Question 7

How much does custom software development cost?

Accepted Answer

Custom software projects typically range from $75,000 for a focused MVP to $500,000+ for complex enterprise platforms. The exact cost depends on scope, complexity, integrations, and compliance requirements. We provide a detailed fixed-price estimate after a two-to-four week discovery phase so there are no surprises.

Question 8

Do you offer fixed-price or time-and-materials contracts?

Accepted Answer

We offer both models depending on the nature of the project. Fixed-price contracts work well for clearly scoped projects with well-defined requirements. Time-and-materials is better suited for ongoing development, R&D, or projects where requirements are expected to evolve. We will recommend the model that best fits your situation during the discovery phase.

Question 9

Is there a minimum project size?

Accepted Answer

Our minimum engagement is $50,000, which typically covers a focused MVP or a targeted feature build over eight to twelve weeks. For smaller projects, we can recommend trusted partners from our network. We also offer standalone discovery phase engagements starting at $15,000 for organizations that need architecture consulting before committing to a full build.

Question 10

What is included in your ongoing maintenance pricing?

Accepted Answer

Our maintenance plans cover bug fixes, security patches, dependency updates, performance monitoring, and up to a defined number of hours per month for minor feature enhancements. Plans typically run 15-20% of the initial build cost annually. We also offer 24/7 on-call support tiers for mission-critical applications.

Question 11

Do you require an upfront deposit?

Accepted Answer

Yes, we typically require a 25% deposit at project kickoff with the remaining balance distributed across monthly milestones tied to deliverables. This structure aligns incentives and ensures you are never paying for work that has not been delivered and approved.

Question 12

What does your development process look like?

Accepted Answer

Our process follows six phases: Discovery, Planning, Design, Development, Testing, and Launch & Support. We use agile sprints with two-week iterations, and you receive a demo at the end of every sprint. This approach ensures transparency, allows for course corrections, and delivers working software incrementally.

Question 13

How long does a typical project take?

Accepted Answer

An MVP typically takes three to four months from kickoff to launch. Mid-complexity applications take four to six months, and large enterprise platforms can take six to twelve months. Our discovery phase produces a detailed timeline with milestones so you know exactly what to expect and when.

Question 14

How involved will I need to be during development?

Accepted Answer

We ask for approximately three to five hours per week of your time for sprint reviews, feedback sessions, and priority discussions. You will have access to a shared project board and a dedicated Slack channel for asynchronous communication. The more engaged you are, the better the outcome, but we respect that you have a business to run.

Question 15

Do you use agile methodology?

Accepted Answer

Yes, we follow an agile development methodology with two-week sprints, daily standups, sprint planning, and retrospectives. We use tools like Linear or Jira for project management and maintain a transparent backlog that you can access and reprioritize at any time.

Question 16

What happens if my requirements change mid-project?

Accepted Answer

Changing requirements are a natural part of software development, and our agile process is designed to accommodate them. We maintain a prioritized backlog and reassess scope at the start of each sprint. If changes significantly affect the timeline or budget, we discuss the tradeoffs transparently and adjust the plan collaboratively.

Question 17

How do you handle project communication and reporting?

Accepted Answer

You will have a dedicated project manager as your single point of contact. We provide weekly status reports, access to real-time project boards, and sprint demos every two weeks. Urgent matters are handled through a dedicated Slack channel with same-day response guarantees during business hours.

Question 18

What technologies do you work with?

Accepted Answer

Our primary stack includes TypeScript, React, Next.js, Node.js, Go, PostgreSQL, and Redis. For mobile development, we use React Native. Our cloud infrastructure work spans AWS, Google Cloud, Terraform, and Kubernetes. We select the best technology for each project based on requirements, not trends.

Question 19

Do you build mobile apps as well as web applications?

Accepted Answer

Yes, we build cross-platform mobile applications using React Native that run natively on both iOS and Android from a single codebase. This approach delivers native-quality performance while significantly reducing development time and cost compared to building separate native apps.

Question 20

Can you integrate with our existing systems and APIs?

Accepted Answer

Absolutely. Integration with existing systems is a core part of most projects we deliver. We have experience integrating with ERP systems, CRMs, payment processors, healthcare interoperability standards like HL7 FHIR, and hundreds of third-party APIs. We build robust, well-documented integration layers that handle errors gracefully and maintain data consistency.

Question 21

How do you ensure code quality?

Accepted Answer

We enforce code quality through mandatory code reviews, comprehensive automated test suites including unit, integration, and end-to-end tests, static analysis tools like ESLint and SonarQube, and continuous integration pipelines that block merges if quality gates are not met. Our target is a minimum of 80% test coverage on all business-critical code paths.

Question 22

Do you provide source code access during development?

Accepted Answer

Yes, you have full access to the source code repository from day one. We work in your GitHub or GitLab organization, and you can review every commit, pull request, and code review in real time. At project completion, you own 100% of the source code and all related intellectual property.

Question 23

Can you work with our existing codebase?

Accepted Answer

Yes, we regularly take over and improve existing codebases. We begin with a thorough code audit to assess architecture, code quality, test coverage, and technical debt. From there, we create a prioritized remediation plan and can either refactor the existing system incrementally or recommend a rebuild if the technical debt is too severe.

Question 24

How do you handle data security and compliance?

Accepted Answer

Security is built into every phase of our development process. We implement encryption at rest and in transit, role-based access controls, comprehensive audit logging, and automated vulnerability scanning in CI/CD pipelines. For regulated industries, we have specific expertise in HIPAA, SOC 2, PCI-DSS, and GDPR compliance requirements.

Question 25

Do you offer ongoing support after launch?

Accepted Answer

Yes, we offer tiered support plans that include bug fixes, security patches, performance monitoring, and feature enhancements. Most clients transition to a maintenance agreement after launch to ensure their application stays secure, performant, and up-to-date with evolving platform requirements.

Question 26

What are your support response times?

Accepted Answer

Our standard support plan guarantees a four-hour response time during business hours for critical issues and 24-hour response for non-critical items. Our premium support tier includes 24/7 monitoring with a one-hour response time for severity-one incidents and dedicated on-call engineering support.

Question 27

Can you train our internal team to maintain the software?

Accepted Answer

Absolutely. Knowledge transfer is a standard part of our delivery process. We provide comprehensive technical documentation, architecture decision records, and hands-on training sessions for your engineering team. Our goal is to ensure your team can confidently maintain and extend the software independently.

Question 28

What happens if we find a bug after launch?

Accepted Answer

All projects include a 90-day warranty period after launch during which we fix any bugs at no additional cost. Beyond the warranty period, bugs are covered under your maintenance agreement. Critical production issues are triaged and resolved within hours, not days.

Question 29

Do you provide hosting and infrastructure management?

Accepted Answer

We can manage your cloud infrastructure as part of an ongoing support engagement, including server management, scaling, security patching, and cost optimization. Alternatively, we can set up your infrastructure, document it thoroughly, and hand it off to your internal operations team.

Question 30

How do you handle feature requests after the initial build?

Accepted Answer

Post-launch feature development is handled through a retainer or time-and-materials arrangement. We maintain a prioritized feature backlog and can allocate a dedicated number of engineering hours per month. This allows you to continuously improve your product without the overhead of re-engaging from scratch for each enhancement.

FAQ

Ready to build something great?

FAQ

Ready to build something great?